Short notes won’t always cut it. | Source
Apologizing. Why is it so hard? The phrase “I’m sorry” is made of only two little words, but they’re the most difficult for most of us to say–but eventually, we all have to say them, because, well, none of us are perfect.
The thing is, it takes a really strong, awesome person to admit that they’re wrong. Being able to accept responsibility, hold yourself accountable, and confess that you messed up is probably a lot more impressive than someone who appears flawless.
The key is to match your apology to your offense and to your audience. Here’s how to gain forgiveness, trust, and your relationships back courtesy of an apology!